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Your staff were very kind, considerate and compassionate as you go through this phase its very hard to grasp details. I found Ken and Kayla especially good and suited to their roles/positions. Thank you for taking care with me and good job with my husbands care!!
April 22 at 9:17 AM ·
Very professional and appreciate all the guidance from all staff and a special thank you for Tom
Rate 5 Star.
February 26 ·
We had the service for our mother a few days before xmas. Staff accommodated our every need with care & compassion, service was excellent, including lunch!
Many thanks to all staff& highly recommend ❤️our experience was excellent
Thank you! You made a difficult time easier!
We chose Connelly-McKinley because of the building, staff and in particular, Ms. Amy Lau. Without Amy, we may have considered other funeral homes.
Patricia and Paul are very caring people you helped me so much in difficult time. Thank you
Paul is exceptional at his position. Taylor, Pam and Lisa all did phenomenal work. We were extremely happy with everything. Thank you.
Sin was amazing and met every requirement. I could not have asked for more. Bonus ability to speak Cantonese to deal with inlaws. Truly hope he gets recognized for a job spectacularly done.
I will always use Connelly’s for funeral services. We have used them for 3 generations.
Very nice we can’t ask for better. Thank you so much.
The service went smoothly from cradle to grave. Thank you Andrew and team.
During such a tragic, stressful time Paul and his staff assisted our family with compassion, empathy and professionalism. From the initial meeting our two sons had with Paul he was extremely responsive to our requests and accommodating. We are most grateful for all his guidance and assistance throughout the entire Celebration of Life process for our beloved son Neil. Kudos to Paul and our sincere thanks.
We were provided admirable care and attention in a time that was the most difficult of our lives. Cannot point to any one thing that supersedes any other because all was done with utmost care. I do want to point out something that really stands out for me alone though, and that is the offer for me to ride in the hearse with my husband to the cemetery from the church. As the funeral director driving the hearse said “you can ride with your husband one last time.” Truly cherish that moment. Thank you.
Although I didn’t use your services past cremation I was treated very well up to that point and would definitely recommend you in the future.
The binder was so helpful for all I needed to do. Very grateful for gov’t papers being done by my consultant. I didn’t even know where to start. HIGHLY recommend this company.
Within the first twenty minutes of arriving, I felt everything was going to be addressed, which comforted myself and my family, depended and cherished the help we received from the staff at the St. Albert location.
Brad Dippose was recommended and was excellent thank you.
Thank you all your staff for making a very difficult time a little more bearable.
Everything was done awesome!
Jenna was amazing in her work with us. Her compassion was abundant and she guided us through this process with just the right tone and excellent, detail-oriented focus. We are ever so grateful.
During our difficult and sad-time, Paul was very compassionate, patient and thorough. He explained everything to us in a professional yet caring manner. Our association with Connelly McKinley goes back many years, thank you again to Paul Coyle for his outstanding customer service.
Excellent service from the staff before and after the service. Catering was excellent.
Excellent in all areas except the parking lot. The Altar area is a little too cramp for all who celebrate.
– Aimeé was very helpful to our family after Moms passing
– Someone was always available at anytime (day or night)
– Very professional and considerate of our feelings and concerns
– Thank you from all of Jean’s family
– You and your business should be proud of what you do
My mothers funeral was handled with great care and compassion.
True professionals, all staff.
Thank you – you took out all the stress!
Wendy (and staff) were very thorough with the arrangements for Dad’s funeral – it was such a relief to have her looking after all of the details – especially the day of the funeral we were all pretty emotional – therefore we so appreciated having all the decisions made for us… thank you to Wendy and all her ‘helpers’ !!
Overall I’m satisfied with all the services you made. Your Funeral Director Tanya Baker is very professional and very pleasant to talk to. I love the landscape around the Edmonton South Chapel. It’s clean and green, nicely organized, beautiful!
Your help with legal requirements was much appreciated – very good!
Thank you very much for your services and caring staff. Very helpful when going through difficult times. The family is grateful and appreciative.
We have been wanting to write to thank you again for your warm and caring support to us. We feel that the service was beautiful and a real reflection of Bob. We were so grateful for your guidance in helping us with it, we could not have done it without you.
Please also thank the rest of the staff for their professional and thoughtful work on Saturday,
Take good care,
Dear Mr. Connelly,
I just wanted to take this opportunity to express, on behalf of the Jones Family, our appreciation for the professional and compassionate care shown to us by Funeral Director & Embalmers Paul Coyle and Tanya Baker.
Their patience and communication throughout, what, in our particular circumstance, was an extremely trying and turbulent experience, made all the difference indeed. Having to make all of the arrangements remotely, one is kind of taking a gamble with choosing a funeral arrangement. Have I chosen wisely? Doing the necessary online search for the best service in the area, Connelly-McKinley’s name consistently appeared at the top, and now we know why!
Once again, thank you so much for helping us through these trying time.
Steve Jones et fam.
On behalf of my family, please accept our sincere gratitude for the service that Connelly-McKinley provided following the recent death of our mother, Mrs. Aileen Patton, on 4 September 2019. We were grateful fir the professionalism, support and kindness shown. In particular we with to thank Ms. Jenna Baron for her gentle professionalism and empathy. We are also grateful for the after-care support provided, which made an unfamiliar situation, more navigable. Thank you again.
You guys have made it a lot easier, walking us through everything. You guys did a very good job displaying him when we picked up the urn (candles, etc.). wasn’t expecting.
Jenna and Wendy are super people! The service was wonderful during a time of great sadness. The staff were so caring and attentive to all of our families needs!!! Your staff are truly wonderful people. Thanks so much!! And thank you to Kayla too!
The staff was very accommodating our request to have the funeral service and cremation done quickly which was appreciated.
Wendy Berry was wonderful in all aspects. Our needs were met and she was very helpful with the memorial cards and choosing an urn.
Thank you for making this as best as one can during this very difficult time in our family’s lives
Always excellent service – I chose Connelly-McKinley because they treat us like family. The funeral aftercare was AMAZING! Especial appreciate Tara Burnett’s help, humour and compassion.
I wish to thank Connelly-McKinley for their friendly smile, positive experience, and shoulder to lean on.
Pam durdle was absolutely fantastic. Glen prearranged a lot in early 2018 and Pam took over before Glen died. She was incredibly helpful, understanding, compassionate and open. She’s wonderful.
I apologize for the delay in sending this. On behalf of my family and myself I would like to thank you so much for guiding us through Sarah and Madi’s passing and the Celebration of Life. We could not have done it without your caring, understanding and gentle guidance. It is a life event that has changed us in so many ways, and will continue to as we journey. You and the people at Connelly McKinley are awesome! Your patience and intuitive nature are so incredible!
“Pamela and Jenna were very accommodating, pleasant and took very good care of us. Everything went as planned and we appreciate their expertise and personal care. Thank you very much.”
“We want to thank Aimeé for working so hard to accomplish what Helen wanted, what we all wanted for her. She kept us well informed regarding complications regarding Helen’s burial. It was a pleasure to work with her.”
“Bill was wonderful to work with, he made us feel right at home; comfortable and well cared for.
Thank you Bill.
Tara did our aftercare session… she’s a gem!!!”
The family of Jessica Metcalfe would like to sincerely thank Connelly-McKinley Southside for supporting us to ensure we had a memorable celebration of life for our daughter on June 8, 2019. We would especially like to express our deepest gratitude to Funeral Director Assistant Sherry Clark for walking with us every step of this sometimes confusing, often emotional journey of planning a service for a loved one. Her compassion, empathy and professionalism carried us through making decisions about the obituary, memorial pamphlet, food, slideshow and oh so many more details. Sherry did a wonderful job of setting up the displays we provided her with the day before the service so we didn’t want to change a thing. On Sherry’s recommendation we got Pam Kane, videographer, to compile the slideshow for us. She did an amazing job and we are so very happy with the intuition she used to when she put the pictures and the music together. We would also like to sincerely thank Funeral Director Tanya Baker for being so accommodating to us, touching base with us in the family room regularly to let us know what was happening outside (waiting for all guests to arrive), being so gentle and kind the day of the service as she guided us through the day. During such a difficult time it meant everything to have these caring people help us navigate a very sad event. Sincerely, The Black and Zielke Families
“Bill and Tara are great!”
“Thank you so much for providing a most beautiful service. We were so pleased with our options and how well everything was managed. Having one place to make all the arrangements took a huge load off my mind. Everyone we dealt with was genuine, kind, helpful and caring to and in all our needs. My mom would have a lot of nice things to add! Our family thanks you again.”
“Your Wendy was the most personable person I have ever met in this industry (I have done 3 or 4 others). In fact – I would say she is one of your greatest assets in your company. She also made me believe in myself and that I would be able to speak at my husbands celebration, and I did.”
“Ken was great, he was respectful and prompt. He was able to accommodate all requests. The staff I worked with for the memorial card were also fantastic. They accommodated several changes until they were just right.”
“My family and I would like to thank everyone at Connelly-McKinley – Southside. My husband Denis’ memorial was on Sunday May 5/19 and everything went beautifully. We would like to especially thank Tanya, our Funeral Director, for walking our family through this very sad time with such compassion and care. We appreciate her expertise and everything she did before and on the day of, the little things like making sure our baby granddaughter’s diaper bag was given to her caregiver. Tanya went above and beyond, helping where ever she could and was always there for us. We are so grateful to our Celebrant, Yvonne. She has a gift that she shared with us that day. She spoke of Denis like a friend she had known for years. We would also like to thank Sandra at Mayfair Flowers downtown for the amazing floral arrangements and bouquets. Sandra was so kind, welcoming and really listened to what we envisioned. There were so many wonderful comments to us about the gorgeous flowers from our guests. The luncheon and staff were outstanding as well. This was uncharted territory for our family and we are so thankful for everyone that helped us through such a difficult time. Sincerely, Gwenyth Roy and Family”
“Aimeé was very sensitive – eg. she asked had we ever been in a casket room before.”
“I initially did not want to witness the cremation. Some family members did not want my husband to be alone. I attended in the company of our eldest son. The experience turned out to have engaged an intense connection between myself and my son which I shall treasure very much.”
“Tanya Baker was my Funeral Director for my Dad in July 2018/August. She was fantastic and she walked me through my first experience. 8 months later I was so fortunate to have Tanya in the process with my brother. She was super helpful, clear, professional and warm. And understanding… I could truly go on and on. She made a difficult process easy. The viewing of my brother was a profound experience in a relaxed environment – with space to be there without pressure.”
“Aimée Anderson exceeded our expectations. She was informative and compassionate, a true professional.”
“Wendy and her team were amazing! Very accommodating – live stream and video also. Turned out fantastic!”
“Excellent, courteous, human.”
“I was extremely satisfied with the care and consideration I received during this very difficult time for my family. Thank you!”
“I was extremely satisfied with the care and consideration I received during this very difficult time for my family. Thank you!”
“Debbie was wonderful and caring, her professionalism made a difficult time easier.”
“We are from out of town BC. You came to us by the ME office. We had 3 different numbers. My son called all. But it was your wonderful understanding and heart that we came to you. You 3 people helped me in a very bad time. May you all be blessed.”
“My family and all close friends of Tracey were well pleased as to how all the activities were performed in your effective and caring manner.”
“Your entire staff is awesome! A special shout out to Bill Ritchie a wonderful man and soon to be my friend.”
“Bill- Kind, caring and compassionate!”
“My mother’s death occurred about 7 weeks after my husband’s death. It was pretty overwhelming with Christmas being right in the middle of it all. I could never have had anyone more understanding and kind, yet very professional than Aimee was. Actually, all the staff I ran into were very pleasant and helpful.”
“Very satisfied with the service we received, couldn’t ask for better.”
“Sharon Willey came to our house to help with all the details. She was excellent and the information and help she provided was much appreciated.”
“Aimee was amazingly gracious, listening to the questions of 6 people with everyone feeling like they had been heard and left feeling satisfied. It was a very soothing experience for us all.”
Really appreciated your care in time of sadness and confusion. You stayed at the graveyard until all of us had left the site! Thank you for that.”
“Dear Aimee.. I still can’t get over how great you have been to us through the funeral process and personally. Thank you ever so much.”
“Pamela was very knowledgeable and was a big help in planning all our needs we required.”
“Bill- Kind, caring and compassionate!”
“I would like to express my heart felt “thanks” for all her help before and after my husbands passing.”
“Everything was excellent. My family was very pleased how it turned out. Thank you.”
“Thank you for making this unfortunate situation evolve smoothly and less stressful.”
“Debbie was exceptional in all respects!”
“I cannot sing the praise of Family Service Consultant Jane Dempsey enough. Not only is she professional and efficient, but she goes above and beyond with her caring and compassion. I am so thankful God sent her to me. She is definitely a keeper.”
“The Aftercare Service appointment was with Tara Burnett and she was a real bonus in all this. We rate her service A1; professional, sensitive, informative and knowledgeable about any questions we had.
Thank you Marq”
“Wendy Berry was exceptional.”
“The family wishes to express their heartfelt gratitude to Aimee and the staff of Connelly-McKinley. When dealing with Aimee throughout the arrangements we found her to be very understanding, sincere, and dignified.
We want to thank you for the most beautiful and perfect funeral for our father.”
“Pamela was professional, caring and very supportive in her approach. Nothing was too much trouble. She made the process easy and we felt she was a great ambassador for your family firm. Thank you Pamela.”
“You did a great job and I thank you.”
“The lady director was up front and plain in answers to questions in what may have been problems to our family. Good advice to us in an unforeseen passing.”
“Bill Ritchie was very helpful during the entire process. Jane Dempsey has provided a lot of assistance in the aftercare program which has helped with the executor duties.”
“People attending Jacqueline’s funeral mass commented highly how beautifully well it was conducted.”
“Thank you bill and staff answering our concerns. Very well organized and know mom/my wife would of loved what you did to “celebrate her life.”
“Ken and Rosanna were wonderful in explaining the process to me and accommodating the wished of my Aunt Pat. They offered empathy, caring and compassion. Everything was handled promptly and courteously. Thank you so much.”
“Tanya was terrific.”
“Debbie went above and beyond taking care of the arrangements. We had some unique aspects, that she handled with professionalism and understanding. My sister and I were so impressed with the comfort and care given by Debbie at such a difficult time. We thank Debbie and staff, from the bottom of our hearts. ”
”Excellent service, highly recommend.”
“Bill Ritchie is a remarkable gentleman. I was made to feel like a family member of his. God bless you Bill.”
“Tanya was wonderful- professional, kind, supportive, and sought answers if she didn’t know. She was extremely helpful.”
“The aftercare service was exceptional.”
“Professional and courteous service. Appreciated the pre-arrangement service. Ken was professional and accommodating.”
“Incredible organization to work with during a very difficult time when family is grieving. Very professional, efficient and compassionate throughout the process. ”
“Our situation was somewhat unique and involved a young boy. With all that required special consideration, we were very fortunate to have Tanya Baker involved to guide and direct the concerns, wishes and details of the funeral arrangements. She was a step ahead in every aspect of our expectations. A challenge that was graciously accomplished. Tanya made the difference in a difficult time. Thank you.”
“Everything was well organized, professional and friendly. We were very happy with the help and service. Sincere thank you to Paul!”
“Very great service. Compassionate staff and very professional at all times. Very responsive to calls/emails and have every service available to choose from.”
“This is my first time dealing directly with a funeral home, and I have to say Aimee has set the bar extremely high by going above and beyond. Right from the beginning, Aimee exceeded my expectations with her professionalism, knowledge and understanding. Connelly-McKinley is fortunate to have Aimee representing then as well as all the future families that will require her services.”
“Aimee made a very difficult process as easy as it could be. Thank you Aimee!”
“Thank you so much Marq Jeffrey for the help you gave me and my family. Awesome job, great info.”
“Casey was great at assisting us and answering our questions. It meant a lot to my family that our loved one was laid to rest on the same day as the service, I believe Casey made this happen. ”
“Ms. Amy Lau has done an exceptional job from the first call to arrange moving deceased from Calgary back to Edmonton, to the final burial. She is very knowledgeable of our Chinese customs and cultures. She gave us very clear and detailed explanation. Any has helped us tremendously. To all other Connelly-McKinley staff, thanks for being very helpful and gentle during this difficult time. Big thank you to you all.”
“Jacquie with the aftercare service was fabulous. Pleasant, dear and helpful.”
“Thank you for your professionalism and kindness.”
“Thank you so much! We all (The Doucette Family) were very, very satisfied with the loving compassionate care we and our father received. We will recommend your services to anyone. Please keep up the great work. The aftercare is so very important, if this was missing we would have been lost.”
“Aimee was awesome!! Thank her so much. Aftercare was very worthwhile and it would cause me to recommend.”
“Using Connelly-McKinley Funeral Home was an excellent choice for us. We were looked after in a pleasant and courteous manner by Funeral Director Bill. He was very helpful and no pressure was put on us in making our decisions. Family Service Consultant Sam gave us the same excellent service while we were dealing with our families’ loss.”
“The staff was very generous with their time and assistance. They allowed us to make our own decisions, without being pushed in any direction.”
“I am grateful for making my mother’s celebration absolutely a blessing. Debbie is an angel and the rest of your staff are awesome. Thank you very much. You made this experience one I will happily remember.”
“Ken was our funeral director who we have previously worked with. Again he made out experience comfortable, answered our questions and handled the whole funeral with dignity. He was a pleasure to work with and would highly recommend him to others.”
“Professional, compassionate and courteous staff.”
“Wendy went out of her way to get to know me and make me comfortable. She didn’t rush and very clearly explained my options for every step. I left feeling relieved and at peace.”
“The staff at Connelly-McKinley were absolutely amazing. They took care of all the families’ needs but also went above and beyond regular service. I am so grateful for all the work they put into making my husband’s service beautiful. Ina with aftercare was so helpful. It’s a great service. Thank you to all the staff – so professional and sincere!”
“John was absolutely wonderful – He had a good sense of humour and was very patient – all staff were very patient as were trying to get everyone out of the building – many people were lingering after the family. Aftercare was a big help – there was stuff I didn’t think of, to-do lists on everything were good, takes down me thinking of what needs to be done. Aftercare was a great help. Judy even came to my workplace to do Aftercare so I didn’t need to take time off work..”
“We’ve dealt mostly with Wendy in the past – She was very helpful and sympathetic. Ken was very good and very professional. The vehicles were great and the staff was available and very clear with their directions during the service.”
“I was very impressed with the service provided by Connelly-McKinley. Staff were all wonderful. Whoever did the embalming of my mom did a fantastic job. She looked very beautiful and peaceful.”
The Kuntz Family served by Ken R.
“I like that Amy could easily communicate with us because she spoke the same language. She gave good instructions. Aftercare was very helpful.”
“Having a very short time to preplan service due to my wife’s illness and required care, the staff was very supportive, patient and made the experience as easy as it could be. Thank you.”
“Everyone made everything more easy for us. Aftercare was very helpful. There were things I didn’t know about that Aftercare helped me with.”
“The facilities were beautiful. We certainly would recommend the Funeral Home. We had tremendous/exceptional service, staff was very helpful. Aftercare was extremely helpful – I would not have known where to begin. Judy was very accommodating and came to me. Aftercare was great.”
“Everything was fantastic. Pamela gave good guidance, she was very helpful. Aftercare was very helpful and very good.”
“Everything was as good as can be expected.”
“I really like Connelly-McKinley – Our family from California really appreciated how the funeral was handled. I really appreciated that Judy came to my house to do the Aftercare so I didn’t have to drive downtown. She took care of everything for me. Everything was perfect. My sister said the staff were very nice. Jose looked good.”
“Tom was very helpful. He came prior the Wake to ensure everything would work, very professional. There was a little misunderstanding at the crematorium but the situation was dealt with promptly when Lito offered to guide us out of Edmonton South so that we wouldn’t get lost, which was greatly appreciated. Amanda was exceptionally nice when preparing mom. Jacquie was very helpful.”
“Everybody was so comforting and compassionate, Aftercare was absolutely helpful. I can rest easy knowing what I need to do. Aimee was absolutely excellent. The flowers were beautiful and the florist was very helpful.”
“Arnie was courteous, he listened to what I wanted and provided it. Connelly-McKinley is a very accredited business and we trust them. Aftercare was very helpful.”
“The process was easy and not stressful which was nice. Aftercare was super/very helpful. The memorial cards were very nice and the Funeral Service was lovely.”
“Many, many thanks to Debbie for being caring and very professional. Her help was extraordinary for us.”
“Aimee gave an excellent service and I without hesitation strongly recommended her and Connelly-McKinley Limited to anyone.”
“Very nice service! Best service people have ever been to.”
“The memorial cards were beautiful. The service was beautiful and honoured mom. Beautifully handled. Aftercare was just wonderful. Soooo helpful.”
“Tom was informative, understanding and helpful, he was right at the door to greet us. He was wonderful and came in on his holidays. We were very much satisfied with the selection of products and services to choose from. Aftercare has been absolutely helpful, it made it so much easier. It’s not going to cost me to get important paperwork done.”
“We were pleased with the arrangements.”
“Gary was very accommodating, very personable. Mother would have liked it.”
“Bill was very professional and has a very good sense of humour. Bill did a great job. It could not have been any better and was professional. Aftercare was helpful and appreciated, a pleasant experience.”
“The floral arrangements were beautiful. Overall Ken was very gracious and extremely helpful. If I sent Ken an email, he or the assistants got back to me right away. He was very accommodating of my Dad. Aftercare was definitely helpful.”
“Mom looked beautiful. Aftercare was very helpful and easy to talk with. Bill worked above and beyond. It was excellent.”
“DVD was done perfect and exactly the way we wanted. Aftercare was helpful. I am clear about what to do. A lot easier than I thought.”
“Bill made a hard day easier. Shelley did a great job on the memorial cards. Ina with Aftercare is awesome. Bill was great! It was just the way Dean would have wanted it to be. Thank you!”
“The initial call was friendly and compassionate. Aftercare was very beneficial.”
“Everything was fantastic from Wendy till now with Lisa [from Aftercare]. Very impressed with your staff and the organization.”
“Aftercare program is much more efficient than it was 5 years ago.”
“The kindness about Gary was great. He showed empathy and compassion. Suggestions were very low pressure. Aftercare was very helpful and would recommend it to families and friends as a very valuable service! The memorial cards were pretty.”
“Arnie was so helpful, very professional and a very nice, caring man. Our loved one looked awesome. The catering was very good. Aftercare was helpful – it’s a godsend. It takes so much stress off and just to be able to talk to someone who understands helps.”
“Funeral went really smooth, everything was anticipated. We did not have to worry about anything.”
“Food was really good at the reception. The funeral was handled really well – we did not have to do much, just show up. The Aftercare program was a real help. Now I know what I still need to do.”
“The staff and memorial cards were very good. The floral arrangements were very nice. It was a very good experience and always easy to get hold of Casey-Lee. She always had time to talk. Everything was handled in a fine way. Aftercare was very valuable.”
“Everything was handled so professionally. The Aftercare was so helpful, before it I felt like a fish out of water.”
“We were very happy with the funeral; it was very efficient. The Aftercare program was a great help. I don’t have a whole lot to worry about, Judy took care of everything.”