The following is a brief summary of Frequently Asked Questions we are asked here at Connelly-McKinley. If you cannot find answers to your questions or need additional information or clarity, please click here and provide us with your question. One of our Funeral Directors will be pleased to reply back to you in a timely manner, at no obligation for you.
Frequently Asked Questions Relating to Funeral Service Options
Pictures also speak volumes, inspire reminiscing, and frequently spark the telling of “remember when” stories. Consider allowing Connelly-McKinley to produce a DVD tribute of your loved one to be viewed during prayer services, visitations, chapel/church services and memorial receptions. The tribute can be produced at short notice using family photographs and accompanied by a favourite piece of music. Speak with one of our Funeral Directors to learn more about the many options available, or click here for more ideas.
Note: Officiation by a celebrants is a relatively new concept in funeral services, similar to officiation by a Justice of the Peace at a wedding. A celebrant will officiate at a funeral service with little or no religious involvement, depending on the family’s wishes.
At Connelly-McKinley, we strongly encourage the families that place their trust in us – regardless of their level of involvement in the past or present — to contact their last place of worship and speak to their pastor, minister, rabbi or other religious leader; regarding the funeral service. We believe that the spiritual and emotional support offered by our faith leaders and communities is an important part of the healing process. At the same time, we respect and appreciate each family’s unique needs and desires.
Note: Due to the individual requirements of each minister and out of respect for the personal desires of each family, – we do not include the clergy honorarium in the funeral account. Both cheques made payable to the minister and cash are acceptable forms of payment.
Whenever possible, we strive to handle all of the arrangements ourselves to avoid incurring additional charges from a third-party funeral home. Such options may include, but are not limited to, using our own coach bus (click here to see a picture). Specifically designed to accommodate approximately 40 – 46 passengers, this bus offer climate control, a restroom and kitchenette facilities, as well as on-board audio-visual services for the complete comfort of those travelling. In addition, have a dedicated space for the casket separate from the passenger cabin and similar to a regular funeral hearse where the casket can repose in dignity en route to the final resting place.
We also have extensive experience with transportation to international locations. Our people are in regular contact with funeral directors throughout North and South America, Europe, Africa and Asia, as well as the respective embassies and airlines that serve those areas. You can trust Connelly-McKinley to handle all the necessary arrangements with the highest level of care and professionalism.
More and more families are faced with death away from home, whether it occurs when they are travelling or vacationing, staying at another residence (snowbirds), receiving medical treatment or visiting family. An unexpected death that takes place in another city, province or country forces unique and additional burdens on surviving family members.
For this reason, Connelly-McKinley Funeral Homes is now offering individuals/couples a Lifetime Travel Protection Plan that will guarantee the complete cost of transportation and third-party funeral home charges anywhere in the world. Do not assume that your present travel insurance will cover these expenses, since many such plans simply cover transportation and not the third-party funeral home charges. Please click here to learn more and to receive a free brochure.
Most funeral services are held in the morning and afternoon hours during the weekday; however, some families do prefer a Saturday funeral for the convenience of those family and friends travelling from out of town. At Connelly-McKinley, we strive to accommodate each and every request of the families we serve. Please contact one of our Funeral Directors if you have any additional questions concerning the options available.
Note: Obituary rates vary from newspaper to newspaper and are usually charged per day that the notice appears. Please ensure that you are aware of the line rate charges for each paper in which you have requested the obituary be published to avoid any surprises.
To learn more and to read sample obituaries, click here
When a death occurs, children need to be surrounded by feelings of warmth, acceptance and understanding. This may be a tall order for adults who are experiencing their own grief and upset. However, if caring adults can guide children through this time when they may be having feelings for which they have no words and thus cannot identify it can be an important growth experience the teachs about love and relationships.
The first task is to create an atmosphere in which the child’s thoughts, fears and wishes are recognized. This means that they should be allowed to participate in any of the arrangements, ceremonies and gatherings with which feel comfortable. Explain what will be happening and why it is happening at a level the child can understand. A child may not be able to speak at a grandparent’s funeral but would benefit greatly from the opportunity to draw a picture to be placed in the casket or displayed at the service. Be aware that children will probably have short attention spans and may need to leave a service or gathering before the adults are ready. Many families provide a non-family attendant to care for the children in this event. The key is to allow participation, but not to force it. Forced participation can be harmful. Children instinctively have a good sense of how involved they ought to be and their expressed wishes should be listened to carefully.
That being said, Connelly-McKinley can arrange for either a memorial service or a Gathering of Friends at a time and place convenient for the family in addition to coordinating the donation to medical science.
Our Funeral Directors will be present for any visitation, prayer service, scheduled services, and the final burial or cremation. They ensure that the facility/chapel is prepared properly in advance in terms of climate control, seating arrangements, display of memory tables/boards, floral tributes and pictures boards (in most circumstances Connelly-McKinley is able to supply the equipment necessary for such displays). Upon request, Connelly-McKinley can also provide limousine transportation to and from any scheduled services for the immediate family.
Our Funeral Directors will ensure that family and friends attending the service are warmly greeted upon arrival and provided with clear instructions as to the; signing of the guest book, whether or not viewing of the deceased has been arranged, memorial donations and seating arrangements. They will also work alongside the minister to attend to all details and make certain all necessary arrangements are ready so that the service can begin at the scheduled time.
At Connelly-McKinley our service to the family does not end with the funeral. We also offer Family Care. For no additional fee, one of our Family Care Directors can meet with the next-of-kin after the funeral at a time and place convenient for the family (usually in the comfort of their home) to provide assistance with completing the paperwork for Canada Pension Death benefits, notifying the necessary government agencies of the death, and various other tasks.
Although our prices are not the lowest in the Greater Edmonton area, they are definitely not the highest. We pride ourselves on retaining professional, compassionate, competent funeral personnel to serve the families that place their trust in us. We offer three modern, conveniently located Funeral Chapels and maintain a large fleet of funeral cars and a coach bus for the convenience and comfort of our families. We also offer you a promise that has been honoured and upheld from our very inception: Never will you experience any pressure, feel any sense of obligation or be misled into agreeing to purchase a service or merchandise you neither want nor require.
Some families prefer to compare prices between funeral homes, a perhaps responsible move on their part. When doing so, we encourage you to make sure that you compare apples with apples: one funeral home charges may appear to be less, but does those charges include all the same services?).
It is clearly difficult to do comparison shopping when a death has occurred. We therefore suggest that you consider advance planning and speak to one of our Advance Planning Counsellors to learn more. By preplanning, you can decide what services and merchandise that you want and that fits within your budget. Advance planning also locks in the prices for services and merchandise at today’s cost – protecting you and your loved ones from inflation. Remember when dealing with Connelly-McKinley, you will never feel obligated, nor be subjected to a sales approach. We simply answer your questions and then give you the time you need to make any decision.
One of our Advance Planning Counsellors can help you record everything your executor or your next-of-kin will need to know to carry out your wishes. To learn more about the many options and benefits related to advance funeral planning click here.
The basic option is a “grave liner,” – a simple cement box with a lid that is placed on top with the casket resting inside. However, since a grave liner is not a sealed unit, it offers no guarantee against outside elements, such as water.
A burial vault is designed not only to withstand the weight of the surrounding earth, but to also offer additional protection from all graveside elements (i.e., water). A sealed unit, it is generally made from a combination of materials including concrete, stainless steel, galvanized steel, copper, bronze, plastic and/or fiberglass.
The decision to select either a grave liner or burial vault is entirely up to the family. To help you in making a choice, one of our Funeral Directors will be happy to provide you with more information and show you examples of grave liners and burial vaults.
In addition, Connelly-McKinley, provides all the families we serve with a package containing application forms and detailed instructions on who may qualify for Canada Pension death benefits. We also provide a checklist and summary of duties following the funeral service for the executor and/or next-of-kin. Note: The summary of duties and checklist provided by Connelly-McKinley is not intended to replace the expertise of legal counsel in handling the Estate.
A Death Certificate (similar to a Birth or Marriage Certificate) is issued by the Province of Alberta and may be required when handling the affairs of an estate.
To apply for a Death Certificate one simply needs to visit one of the many Alberta Registries Private Agents located throughout the province (the same agents through which you apply for or renew your provincial driver’s license and/or vehicle registration). Note: There is a fee for each original copy of the Death Certificate that must be paid upon application.
To learn more about applying for a Death Certificate, speak to one of Funeral Directors, call the Government of Alberta at (780) 422-7330 or look in the Blue Pages under “License & Registry Services.”