The initial telephone call was handled professionally, politely and in a timely manner.

The telephone call with a Funeral Director prepared my family and I for the arrangement conference.

The Funeral Director created an environment that was welcoming and comfortable.

The Funeral Director was informative, understanding and helpful.

We were satisfied with the selection of products and services to choose from.

The Funeral Director addressed all of the issues that had to be considered.

The staff was prompt, reliable, and friendly.

The staff was knowledgeable, fully answered our questions and addressed our concerns.

The staff made themselves readily available and explained their directions in a clear manner.

The appearance of our loved one met our expectations.

The memorial cards were accurate and well designed.

The floral arrangements from Mayfair Flowers were well arranged and of good quality.

The visitation/prayers were carried out as requested during the arrangement conference.

The funeral service was carried out as requested during the arrangement conference.